Appointments

Consultations with any of our Health Professionals are by appointment only and can be booked up to four weeks in advance.

When you contact us to make an appointment, our Reception team will ask you some essential questions to work out who is the most appropriate person for your to speak to, as it might not be the GP.  You don’t have to tell the Receptionist anything that makes you uncomfortable, however they can help you get the right appointment with the right person as quickly as possible, and all the information they handle is treated confidentially.

Our team here includes a variety of different people who are experts in their own area.  To see what each of our Healthcare Professionals do, and why they might be the best people to deal with your problem, click on the links below.

• Community Link Worker
• Practice Pharmacy Team
• Physiotherapist
• Practice Nurses
• Mental Health Nurse

If you need to have a blood test, or to have your blood pressure checked, you can book in with one of our Practice nurses. 

Please note that all blood tests must have been pre-authorised by a GP or nurse first.  You cannot simply decide to have such tests carried out by yourself!

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

All GP appointments will be carried out by telephone in the first instance. This allows the doctors to decide whether you need to be seen in person in the surgery, or whether your problem can be dealt with over the telephone.  If you have a problem that needs to be seen face-to-face, the GP will arrange this for you, and if any tests or investigations are required, you can get these taken care of meantime, so that the results will be back when you see the doctor.  If you have a problem that needs to be seen in person urgently, we'll bring you in and deal with it the same day, if possible.

For urgent appointments please call the practice as early as possible in the day

If possible please try to telephone reception before 10:00am if you require a home visit.

You should only request a home visit if you are housebound, or are too ill to visit the practice. Your GP will call to you to obtain further information about your problem, and will only visit you at home if he/she thinks that your medical condition requires it.  He/she will also decide how urgently a visit is needed.

If you need medical help now, use NHS 24 or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you need an interpreter
• if you have any other access or communication needs

The Surgery is a teaching practice for students studying Medicine at Edinburgh University Medical School.  This means that we have "Student Doctors" attached to the Practice for periods of 4 weeks at a time, over 10 months of the year.  The students will be observing consultations between patients and various members of the Practice team during their attachments, and they will accompany the GPs on home visits etc.  There will only ever be one student at a time, and he or she will be bound by the same duty of confidentiality that applies to all other members of our Team.  Each Student Doctor will require to gain experience and confidence in dealing with patients' problems themselves, so during the course of each attachment, we will seek your permission to allow the Student to obtain the story behind your problem, and/or examine you, if you need to be seen in person. 

You will be advised whenever a student is going to to present at any of the appointments that you attend, so that you have the opportunity to ask to see your healthcare professional alone. Please do remember, however, that we are teaching the doctors of the future, and the only way for them to learn is by seeing patients like you.